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avatar for Karen Srour, MHA

Karen Srour, MHA

Providence Health & Services
Director, Patient Engagement Center Operations & Services
Renton, WA

Karen Srour is the Manager for Patient Access Strategy and Development at Swedish Health Services, an integrated delivery system in Seattle, Washington. Karen provides overall leadership for developing and executing strategies for patient access and care engagement at Swedish. This role involves expanding the program to Providence Health & Services, an affiliated system of Swedish, by developing a greater centralized Patient and Provider Engagement Center. Prior to working for Swedish and Providence, Karen was a consultant with firms Huron Consulting Group and Point B where she led the development and execution of Patient Access and Revenue Cycle performance improvement initiatives for healthcare systems across the country. Karen earned her Bachelors of Arts in Political Science at the University of Wisconsin-Madison, and is currently completing an Executive Masters in Healthcare Administration at the University of Minnesota.